Terms and Conditions for Booking Through Our Travel Site

1. General Terms

  • By using our travel site to book hotels, tours, activities, home rentals, or car rentals, you agree to these terms and conditions.
  • Our platform allows you to make free reservations online, with payments made directly at the location upon arrival.
  • It is your responsibility to read and understand these terms before making a booking. If you do not agree with these terms, please do not proceed with the booking.

2. Booking and Payment

  • Reservations made through our platform are free of charge at the time of booking. No deposit or advance payment is required.
  • Payments for services are to be made directly to the service provider (hotel, car rental agency, tour operator, etc.) upon arrival, either by cash, credit card, or other accepted payment methods as determined by the service provider.

3. Reservation Confirmation

  • Once you complete a booking, you will receive a confirmation email with the details of your reservation. Please review the confirmation to ensure all details are accurate.
  • If you do not receive a confirmation email or if there are errors, please contact our customer support immediately to rectify the issue.

4. Cancellation and No-Show Policy

  • You may cancel your reservation at any time without incurring any charges from our platform. Cancellations can be made directly through our website or by contacting customer support.
  • If you do not show up for your reservation, no fees will be charged by our platform. However, we recommend notifying the service provider in advance if you plan not to show up, as a courtesy.

5. Changes to Reservations

  • Any changes to your reservation (such as changing dates, the number of guests, etc.) must be communicated directly to the service provider. Changes are subject to availability and the service provider’s terms.
  • We are not responsible for managing or facilitating changes to your reservation; please communicate directly with the service provider for adjustments.

6. Responsibilities and Liability

  • We act solely as a booking platform to facilitate connections between clients and service providers. We do not guarantee the quality of service provided by the service providers and are not liable for any issues or disputes that may arise.
  • Any disputes or concerns about service quality, accommodations, or other aspects should be addressed directly with the service provider.
  • We are not liable for any direct or indirect damages, losses, or inconveniences resulting from your use of our site, including cancellations, no-shows, or changes to reservations.

7. Personal Information and Privacy

  • By using our site, you consent to the collection and use of your personal information in accordance with our Privacy Policy. We value your privacy and are committed to protecting your personal data.
  • Your personal information will only be shared with service providers as necessary to process and manage your reservations.

8. Governing Law

  • These terms and conditions are governed by the laws of the jurisdiction in which our company is registered. Any legal disputes arising from the use of our site will be resolved under the applicable laws.

9. Amendments to Terms and Conditions

  • We reserve the right to modify these terms and conditions at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review these terms regularly.
  • Continued use of our site after changes are posted constitutes acceptance of the updated terms and conditions.

10. Contact Information

  • For any questions, concerns, or assistance with your reservation, please contact our customer support team at info@albaniadestination.in